How can we help?

Questions, billing, refunds: email us and we'll take care of it.

Refunds, plainly.

If AgentShare isn't working out, email support@agentshare.com within 14 days of any charge and we'll refund it in full.

Canceling is self-serve in billing settings: your plan stays active until the end of the period you paid for, and you won't be charged again.

The legal fine print lives in our Terms of Service; how we handle your data is in the Privacy Policy.

How do I cancel my subscription?: Sign in on the web and open billing settings. Your plan stays active until the end of the period you already paid for, and you won't be charged again.
The app won't start or won't sign in?: First make sure you're on the latest version: in the app, open Settings → About → Check for updates. If that doesn't fix it, email support@agentshare.com with what you were doing and what you saw. Screenshots help.
How do refunds work?: Email us within 14 days of any charge and we'll refund it. The refund policy on this page has the details.
Which platforms are supported?: macOS 11 or later, on both Apple Silicon and Intel. Windows and Linux are coming: join the waitlist and we'll email you when your platform ships.
I'm a student but didn't get the discount.: The 20% academic discount applies automatically when your account email is a school address. Our list of academic domains misses some legitimate schools. If yours is one, email us from your school address and we'll apply it to your account.